FAQs

10 FAQs

  • Where is my order?

    At busy times or if your choice of minis is out of stock, we are required to cast items to order. This can delay the shipping of an order.

    If your order is over a couple of weeks old, or you feel there may be an issue with shipment or delivery, please take a Ticket and we will assist you as soon as possible

  • Who are the Assault Group?

    We are an Internet based, 28mm sized, white-metal, historical wargames, miniature manufacturer & mail-order specialist retailer.

  • Kickstarter Delivery?

    Please direct all Kickstarter related questions to us on Kickstarter, it makes it much easier to track and trace your Pledge, Rewards and Shipment, if you Message us on the main Kickstarter Site here

  • What Scale are your miniatures?

    Well, in general they are 28mm 'sized'. 28mm is not a true representation of 'scale' some proportions are tweaked to give representations that are pleasing on the eye, not necessarily to 'scale', but the closest scale we give as compatible with TAG minis 1/56th.

  • What are your minis made from?

    TAG miniatures are made from a white-metal alloy that contains Lead, which may be harmful if ingested.

    Please take care to ensure that white-metal does not get into your mouth, avoid eating, drinking and smoking whist handling unpainted miniatures, and always wash your hands after.

    For more information on working with white metal, this document is very informative, Lead & You, its primarily aimed at British Industry, but does contain all the relevant health information.

  • Trade Enquires

    In general we are not interested in Traders, we give poor discount for bulk sales, we charge you the shipping cost, take the cash up front and take an age to deliver.

    But if this still doesn't put you off, try taking a Ticket and we'll answer you as swiftly as possible.

  • Which Conventions will you be attending?

    At present we are only booked into one Convention this year.

    Crisis in Antwerp, we hope to see you there.

  • Can I get a Discount for a large order.

    Errr... no...

    We have plenty of Customers willing to pay the prices shown, and we already feel we offer great value for money, so we try never to discount our prices.

    The only way to get money off is to subscribe to Membership+, which gives a one off 10% Discount Coupon, and offers free postage on all orders.

  • Do you have a FaceBook Page?

    Yup, sure do...

    Its here, give us a Like.

  • Are there bases with your minis?

    The Fantasy miniatures, which all are shown with slotted base tabs, do indeed come with plastic bases.

    20mm squares for foot, or 25mm x 50mm for the mounted models.

    All the others have integral metal bases.

     

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